Question 1

How do I book a yacht?

Accepted Answer

First choose the location in which you would like to charter. Once you find the yacht you like, click on the page and submit an inquiry. Your reservation request will be sent to our broker who manages that particular yacht and they will reach out directly to you.

Once your reservation is confirmed the broker will follow up with a Charter Agreement for you to sign alongwith an invoice for payment.

Question 2

What if there is bad weather the day of charter?

Accepted Answer

In cases of inclement weather, in order for a charter to be fully refunded due to weather, NOAA must issue an official warning. If NOAA does not issue a warning and there is bad weather, the captain must deem conditions to be unsafe. Strong wind conditions and lightning are typically the cause for this scenario.

If there is only a rain shower, the charter will continue. In locations with tropical weather patterns, especially during the summer, it is common for very short rain showers to occur. If you see rain on the weather forecast, don't be discouraged!

There will always be a Weather Clause attached to the Charter Agreement which is signed by all parties.

Question 3

What is a Charter Agreement?

Accepted Answer

A Charter Agreement is a legal document between the broker, customer, owner and crew that outlines the key terms of your yacht charter. It will specify among other things your yacht’s technical specifications, cruise date, intended destinations, yacht pickup and dropoff details, insurance and cancellation terms.

Question 4

When is my payment collected? Is it refundable?

Accepted Answer

Once you confirm your reservation, your broker will process your payment.
If you are booking for a single day and your reservation is confirmed more than 7 days in advance, a deposit of either $1,000 USD or 50% of the total cost of the reservation (whichever is greater) is processed immediately in order to hold the yacht. Once your embarkation date is 7 days away, the remainder of the amount due is processed.
If you are booking for a single day and your reservation is made 7 days or less in advance, the total price of your reservation is processed immediately.
If you are booking for a multi-day charter and your reservation is confirmed more than 30 days in advance, a deposit of 50% of the cost of the yacht is processed immediately in order to hold the yacht. Once your embarkation date is 30 days away, the other 50% is collected for the price of the yacht, plus the APA, plus the taxes due.

Terms of refunds are dictated by the Charter Agreement. Generally, once a payment is collected, it is non-refundable. Generally, once a payment is collected, it is non-refundable. In certain circumstances, as dictated by the Charter Agreement, credits can be provided so you will be able to enjoy your yacht charter at a future date that is convenient for you.

Question 5

Why is there a 3% credit card convenience charge?

Accepted Answer

At Ahern Marine, we are hyper concerned about your privacy and the security of your payment details. We use one of the largest and most trusted credit card processing partners in the world to handle all credit card transactions. None of your sensitive payment details are stored on our servers, and we are compliant with the strictest PCI requirements. The 3% fee goes to cover the credit card processing fee.

Question 6

Can I reschedule my yacht charter?

Accepted Answer

Generally, once a payment is collected, it is non-refundable. In certain circumstances, as outlined in the Charter Agreement, you may be eligible to reschedule your yacht charter to a later date. Any rescheduling request is subject to approval by all parties involved, and a rescheduling fee may apply at the yacht owner's discretion.

Question 7

What is APA and why is it charged on multi-day charters?

Accepted Answer

It is industry standard to collect a 30% APA (advance provisioning allowance) for any multi-day term charters. This APA is collected from the client and passed on to the captain and crew to provision the yacht per the client’s specifications and also used as an allowance to pay for any berthing fees and fuel fees incurred during the course of the charter.

If there is are any funds remaining in the APA upon disembarkation, the broker can return the remaining amount back to the client, or the client can pay the remaining funds towards the crew gratuity.

Question 8

What is supplied aboard?

Accepted Answer

All of our yachts are stocked with waters, soft drinks and ice along with yachting necessities aboard such as toilet paper, sunscreen, linens and towels. You are always welcome to bring your own supplies if you’d prefer.

Question 9

What do I need to bring with me?

Accepted Answer

All the essentials will be waiting for you once you step foot on your yacht. If you have something specific you’d like to bring, feel free. However, we recommend packing light. Most people will want to pack bathing suits, sunglasses, boating shoes or athletic shoes. If you’re planning to visit any islands outside of your home country, please remember to bring your passport and visas (if required). If you are boating in American waters and not an American national, please remember to bring your passport with you. It is required by law and in the event you encounter the US Coast Guard, they will ask you to show it immediately. If you are a US national, then you’ll need to have a valid driver's license or any other government issued ID. If anyone in your party is prone to seasickness, over the counter medications or prescriptions may be a good idea. Soft sided luggage is recommended as it usually fits in cabin compartments and is gentle on woodwork and paint.

Question 10

Can I choose the food and drink served aboard?

Accepted Answer

Most yachts will be stocked with waters, soft drinks and ice for your charter. If you would like, you can always bring your own food and beverages for your charter, or you can have your broker arrange to have food and beverages delivered to your yacht prior to embarkation. Another option is to have a chef onboard for your charter that can prepare meals for you while on charter.

For multi-day (term) charters, you will fill out a meal preferences sheet that will inform the crew of what meals you would like prepared for your charter and what food and beverage preferences you have, so that the boat will be provisioned exactly to your specifications, and the chef will be able to prepare a menu for you in advance of your charter for you to review and approve.

Question 11

Can I bring my own food and alcohol aboard?

Accepted Answer

In almost all cases, you are allowed to bring your own food and beverages for your yacht charter. Or you can work with your broker and they can coordinate to have beverages delivered to your boat prior to embarkation. If you would like to have a chef onboard, you can work with your broker and they will be able to assist with this request.

Question 12

Are there set hours in which the yacht can cruise?

Accepted Answer

In general you can sail at most times of the day if weather and visibility conditions allow it, and providing it doesn’t conflict with the itinerary discussed with your broker and the captain. Always work with your Ahern Marine broker as they are familiar with the local laws and will be able to advise on what is possible and what is not advisable.

Question 13

How come yacht charters have a maximum capacity of 12 passengers and others even less?

Accepted Answer

Many years ago in the United States and other major yachting destinations there were several laws passed in order to protect local boat manufacturers. One such law was the Jones Act, which among other things deemed that unless a vessel is a US Coast Guard Inspected Vessel, it may not carry more than 6 or 12 passengers during a paid charter. There’s a long list of factors used to determine if a boat may qualify for either a 6 or 12 persons maximum capacity while under hire, but most major yachting destinations do have a 12 guest limit unless the vessel is coast guard certified to hold more passengers.

Question 14

How many extra guests are allowed onboard?

Accepted Answer

You’ll notice that most yachts have a cruising capacity of no more than 12 guests. This is due to the fact that most local coast guards have a law in place that dictates that no more than 12 guests can be onboard a chartered yacht regardless of the size of the vessel.

If you have more than 12 guests in your party, work with your Ahern Marine broker, as they will be able to assist with finding a yacht that is certified to hold more than 12 guests, or they can help arrange a multi-boat charter so your party can remain compliant with local laws and tie up together once on anchor.

Question 15

Does the crew need to be tipped?

Accepted Answer

Although not mandatory, it is customary to leave a gratuity for the work of the crew and the captain at the end of a charter. Most brokers recommend a tip of 15% of the charter fee. If you would like to add an additional tip, you are more than welcome to pay the captain at the end of your charter. The captain will make sure any additional tips are split accordingly with the crew. If you are chartering outside of the US, you are recommended to pay the captain a tip upon disembarkation for a job well done.

Question 16

Is smoking permitted aboard?

Accepted Answer

In general, smoking is not permitted inside most yachts, and is strictly forbidden in any cabins or staterooms. Usually yachts will have a designated smoking area on the aft deck or flybridge, but please ask your captain and crew before lighting up.

Question 17

Are pets allowed aboard?

Accepted Answer

Typically pets are not allowed aboard for health and safety reasons, and sea travel can be extremely uncomfortable for animals. If you need to be accompanied by your pet for any reason, we ask that you check with your broker for the yacht’s pet policy.

Question 18

Are children allowed on charters?

Accepted Answer

Chartering a yacht can make for an excellent family vacation, with activities to entertain both children and adults. In general the crew are not responsible for their safety. We recommend that you bring childcare if you want to truly relax and have a carefree time while ensuring your children are being looked after.

Question 19

Why do you charge 2 day rate for a 24 hour charter?

Accepted Answer

If you are looking to do an overnight, 24-hour charter, a 2-day rate is typically charged. The reason behind this 2-day charge is that the boat is being chartered by you as the client for the 24-hour period and we/the owner are not able to charter the boat for those 2 days.

Question 20

Why is the 7 day rate for a term charter priced as a 6 day charter?

Accepted Answer

This is known as the “rule of 6” and is industry standard. When a client is chartering a yacht for a 7-day term charter (or longer), it is customary to have every 7th day provided to the customer complimentary. So if a customer is chartering for 7 days, they are only charged a 6-day rate. If a customer charters for 2 weeks, it is customary to only charge for a 12-day rate instead of 14 days, and so forth.